Shipping
Information
We currently
ship within the US to the 48 Contiguous States, Alaska and Hawaii via
UPS. No PO Boxes please.
PLEASE
ALLOW 24 HOURS FOR PROCESSING
Ground
Shipping:
Please allow
7-10 business days for gorund delivery. We recommend choosing ground
shipping cautiously, we ship out of San Francisco, California so if your
chocolates come across warm temperatures in transit, please select 2nd-day or
next day air. This service is not available during
the summer months of May thru September.
3-Day
Select:
Can be shipped
out on Mondays and Tuesdays. If your order is
processed after 8:00am(PST) on Tuesday, your package will ship out the
following Monday. We prefer your chocolates stay at our facilities where
the temperature is always nice and cool, rather than waiting for delivery at any
UPS location where we cannot control the temperatures. This service is not available during the summer months of May thru
September.
2nd-Day
Air:
Can only be
shipped out on Mondays, Tuesdays and Wednesdays.
If your order is processed after 8:00am (PST) on a Wednesday, and select 2nd-Day
Air, your order will be shipped out the following Monday to ensure freshness and
protection of your chocolates from prolonged heat exposure. This also
prevents your package from waiting at a UPS location for shipment over the
weekend.
Next
Day
Air:
Can be shipped
out Mondays, Tuesdays, Wednesdays and Thursdays if
received before 8:00am(PST). To ship Friday
and be delivered on Saturday, there is an additional $15.00 fee applied.
*Chocolate Heaven does not accept
responsibility for chocolate that has melted as a result of being shipped to hot
enviroments. We recommend that you plan accordingly and ship the fastest
possible service in order to protect your purchase. We package each shipment
carefully and with ice packs but we cannot guarantee shipments that are
delivered to hot environments.
*** UPS does not require a
signature upon delivery so we recommend that you ship all packages to a place of
business or a location where someone will be present to sign for
delivery. This will help prevent damage to your purchase or theft of your
purchase because it was left at the door.